Research shows that consumers who are not contacted at least once before aging over 60 days past due is 15 to 20 times more likely to be charged off than the consumers who are contacted during this time frame. ACS understands this relationship and provides a Pre-Collect Service to help you manage your account receivables. 

Reducing the number of charged-off accounts is just one of the many benefits of the Pre-Collect Services. ACS’s Pre-Collect Service will: 

• Increase cash flow for you organization
• Improve customer service
• Reduce the number of disputed accounts
• Reduce accounts rolling to collections
• Reduce the amount of charge-offs 

ACS will customize a solution for your agency; however, the following is a “typical” Pre-Collect Service offering: 

• Send the initial delinquency notice at 15 days past due
• Send a second delinquency notice at 30 days past due
• Make up to 30 outbound phone calls to contact the consumer over the next 2 weeks
• Send a third delinquency notice at 45 days past due

ACS offers this service using several models. We will work with you to determine the most appropriate account receivable strategy. We can provide this service on a per unit basis, contingency fee, or per work effort completed. 

Our goal is to reduce your Days Sales Outstanding (DSO) and increase your cash flow. We are confident that utilizing ACS’s Pre-Collect Services, you will be successful in accomplishing this goal.