Receivables Management Services - AmeriBilling and Collection Services

Today, outsourcing is recognized as an effective management tool that is being incorporate into the business planning strategy by both small and large corporations. Small to mid-market companies are finding that they can give better service to their clients, produce a better product, do the job better and do it in a more cost efficient way by outsourcing their non-core business process management functions. That's where ACS can help. ACS specializes in providing outsourced business and compliance management services to small and medium sized businesses and firms.

Partnering with ACS to manage and collect your accounts receivables can prove to be an efficient and cost-effective alternative to in-house management of these important business process tasks. Outsourcing this business process tasks to ACS will improve your business focus, lower and control your operating costs, increase capital availability and free up resources for other core business purposes. ACS Receivables Management Services includes:

Collection calls
Collection letters
Cash application
Customer accounts management
Deductions research and resolution
Accounts Receivable Reporting
Monthly aged analysis
Monthly promise payments
Cash collections activity
Reconciliation's of problem accounts

Additionally, we understand the value of each of your customers and will work not only to maintain those relationships but to enhance them as well. Specifically, we can provide convenient, comprehensive receivables management and collections administration service that includes:

Pre-due reminder calls. We telephone all accounts with an open balance within 10 days after invoice due date. The objective, to secure payment well within the business selling terms.

Telephone collection. We telephone customers at agreed intervals after due date to enhance prompt payment and at the same time address any customer service queries.

Collection letters. A series of progressively firmer letters are sent to your customers, that can be based on pre-agreed content and timing.

Statements. We will if applicable, send out account statements in the format and frequency, which best fits your business and customer base. Also, under the ACS managed service system, you will enjoy a higher level of client visibility and control, we will function as an undisclosed business partner working offsite from your office, we contact your clients in your name, while utilizing web technology to give you the desk-top convenience that will look and feel like we are in the office next door. This means, your customers will never know they are not talking to your in-house staff. We tailor our service to function as a seamlessly extension of your financial structure.

ACS brings a business partner dedication and commitment to provide you with the end result you desire and consistently meet and exceed expectations.

Risk Management
Credit Recommendations
Customer Statements
Remittance Processing
Dispute Management

Let us help you focus on what you do best. Working in your name, we initiate professional, sensitive follow-up communications with your customers, by telephone or mail, to address payment issues up-front. From a courteous reminder that an account is past-due all the way to a forceful demand for payment. In those cases where issues other than the ability to pay are the cause for a past-due account - or where payment has already been sent - we work with you to resolve these issues. For chronic slow payers, we schedule reminder calls or make stronger demands, including a final notification and/or client visit for high dollar exposure.