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   Benefits     

  

  • The opportunity to outsource delinquent accounts early in the collection cycle so as to maximize the recovery rate.
  • The opportunity to decrease and/or eliminate the number of accounts that needs to be assigned to a collection agency
  • The opportunity to dramatically reduce your receivables management and collections cost
  • The opportunity to free up in-house staff to focus on the early stage collections and customer relations management
  • The opportunity to reduce working capital requirements
  • The opportunity to increase productivity and efficiency
  • The opportunity to eliminate the entire in-house collections function and all the related costs and tasks without any disruptions and/or having to make noticeable changes in how you do business and deal with your customers
  • The opportunity to eliminate all of the pre-collections functions. We will assume the workflow process management tasks from sales ledger-to-cash
  • Fixed fee per account or per month service system
  • Faster access to cash collected - Your customers pay direct to you
  • Higher recovery rate - Driven by professional early contact and systematic follows and the fact that our collectors work with small portfolios
  • Our undisclosed collections service system. - Your customers are unaware of our involvement. We function as an extension of your collections department or company which enhances customer relations and retention
  • A full performance service Collection process that includes both written and multiple telephone contact, with the mission to collect the full amount outstanding and/or get acceptable payment arrangements, which we monitor to completion
  • Regular updates
  • On-line Internet access to collections status if required

ACS offers a unique fixed fee collections outsourcing service system, that will allow businesses to outsource their small and/or large balance accounts much earlier in the collection cycle, or as soon as in-house procedures start to fail, regardless of the account age and/or invoice amounts, as they will not be giving up a percentage of the profits tied up in the past due receivables being outsourced.

 

The mission of ACS, is become your receivable collections virtual back-office outside business partner, enabling you to outsource accounts early while they are still highly recoverable, creating opportunities for us to deliver recovery rates double that of contingency fee agencies. In addition, because we work as an extension of your company, customer payments are always made payable to you and mailed direct to your company and/or designated lock box, which give clients faster access to cash flow from collections recovery.

 

We stake our reputation on utilizing the most advanced technology and a highly skilled workforce, to provide the most comprehensive back-office accounts receivable collections management service to our clients. We believe our formula for success is second to none. We employ a positive pro-active approach with your customer (debtor) in order to promote communication and cooperation instead of chasing them away. Don't misunderstand; ACS is a full service firm that provides accounts receivable collections solutions all the way to litigation. But, we've learned from experience, that promoting goodwill, wherever possible, resolves a higher percentage of accounts collection, while keeping your reputation intact.

Unique reports system designed to enhance client productivity If your needs are diverse, as are most of our clients, when it comes to reporting, we offer a variety of customized reports on a monthly. These reports are available Via fax or E-mail or are made available on-line for review and print from a secure web folder or server over the Internet

 

Communication.

The key to successful receivables management and collection is communication. Our collection representatives follow a regimented standard of professional demand communications when they converse with our clients customers.
This allows us to gather important business, credit and financial information that will become extremely valuable in the event an account escalates to legal actions. We follow a strict reporting format to give our client early feedback on collections results and collect ability on each file within 30 days from the date an account is assigned to us, with forward action recommendation if not collected within that time. Our reports tell clients the things they need to know from there outsource back-office collections team. -When - Who and What is the status and/or promise payment agreement and/or potential payment date or forward action.