Credit-to-Cash or Sales-Ledger-to-Cash business process functions

Under this service system, we will assume the management of the Credit-to-Cash or Sales-Ledger-to-Cash business process functions:

• Invoicing and billing: Once the decision is made we will immediately initiate the billing process to accurately invoice the client customer and ensure that the invoice is delivered quickly to the client customer.

• Receivables management: We provide a professional monthly receivables management aging and analysis report so clients can plan and predict cash flow.

• Receivables collection: This is the most dynamic segment of the order-to-cash process. With our personalized service, we handle the collections at all phases, from early notification to delinquency management.

 Cash application:

ACS has the ability to seamlessly interface with your receivable management system to electronically apply all your daily cash receipts into your database quickly and accurately. We would receive copies of checks and cash report from your lock box department, which our staff uses to begin posting cash, and running reports to reconfirm that the checks posted match the cash report from the bank. This report is made available or sent to management and used by us to accurately apply payments received against appropriate invoices eliminating the potential for unapplied cash, on account payment problems and customer disputes as well as for managing unauthorized short payments and discounts.

Problem Account Management: 

We work with your customers and in-house staff on issues where there is a problem other than the ability to pay within terms.

Customer Relations Management: 

We make this part of our service mission to handle customer payment issues and query and keep track of occurrences so that you our client, can use this information to make in-house sales and/or marketing changes to further the customer relations building process. 

The focus of this comprehensive service bundle is on the professional management of the Credit-To-Cash business process functions and the collections of accounts receivable, with the mission to manage and maintain the DSO to within 10-15 days of invoice terms without losing our client the customer and the opportunity for future sales.

 At ACS we believe that the Credit-To-Cash business process cycle offers corporations and institutions one of the largest source of untapped current asset capital, as a result, we bring a business partner style dedication to each client engagement, with the mission to maximize cash flow and the positive working capital contribution of the receivables investment.