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 Catch-Up & Clean-Up Program


ACS collections department support service, that for one low fee, will turn your old Receivables into new Money and convert a higher percentage of your accounts to current-to-30 days. At ACS we know how time consuming it can be for a business to just keep pace with current business billings and customer relations management, the accounts follow-up process, having to send copies of old invoices and dealing with customer disputes can be challenging and even overwhelming causing slippage of the Receivables DSO matrix.

ACS positions the service delivery system to functions as your virtual collection and customer relations management department. We will work with your client to collect past due invoices on your behalf, resolve billing issues and discrepancies, contract disputes and account credit issue problems that are sometimes the cause of the client’s failure to pay and/or refusal to pay.  

This program would include multiple debtor/customer phone call campaign per account as well as up to three written CRM, collection and/or payment demand collection letters if required to resolve a billing discrepancy and provide you with written recommendation for a solution.


Who Needs The Catch- Up & Clean-Up Program?


If you use temporary workers, have a high turnover in your collections and receivables management department, have recently acquired a new company and need to merge your receivables management and collections function, or have had a long break between finding a new collections manager or accounts receivable manager, chances are, your accounts receivable portfolio is not in the shape you would like them to be.

When this is the case, you can give your staff the help they need to fight past due, messy and unmanageable Receivables portfolio with the convenient ACS Catch-up & Clean-Up Service. Some of the benefits of Catch-up & Clean-Up:
 

  • Improve communications with your clients
  • Get answers to unresolved problem account balances
  • Clean up your account's receivable portfolio 
  • Identify problem debtors early  
  • Handle spikes in receivables volumes
  • Handle account growth due to company mergers
  • Help employees get control of problem accounts and high aging account balances 

This program is also ideal for clients who's receivables has grown faster than the existing staff's ability to handle. With this service program, you can reduce the volume of receivables your staff has to handle while adding professional concentrated effort across your entire receivables portfolio.

How much does it cost?

 

In addition, if required, we will audit and review your receivables status, and provide a portfolio collections management plan for going forward to effectively manage the receivables investment.