ACS, is a unique early contact collections escalation service company, located in Texas with services designed to deliver collections results equal to and greater than is possible from in-house, at cost savings to our clients of 50% or more, without any loss in convenience or the opportunity for more sales with customers. Our role is to collect more faster at less cost for businesses and professional service firms of all sizes, so as to drive more profits to the bottom-line. Our “One Stop Shopping Solution” flexibility is unique. Client can utilize our service as a collections escalation source or as their collections department, for handling the total collections function, from sales ledger to cash. 

The ACS business service model is distinctly different from other collections services and agencies. 

Our collections service and solutions are designed to function as an extension of our client’s in-house collections activities, or as the outsource collections department to ensure prompt accounts coverage that will collect early in the delinquency cycle and manage the aging matrix and DSO. 

ACS brings to the business partnership:

• Experience - Over 20 years                       
• Professional Customer Service System
• Highly Trained Staff
• Technology - Remote Connectivity for Clients
• Fixed Fee Service
• Faster access to money collected
• Service customized to each client's product or service 

ACS can extend the reach of services convenience by utilizing the Internet to enhance two-way communications between ACS and our clients, with the objective to make the receivables collections outsourcing process efficient and convenient, seamlessly integrating  into our clients existing business process system to enable it to look and feel like we are in the office next door. Accounts can be submitted by simply submitting a spreadsheet of accounts using our special spreadsheet template. 

Online Account Status Updating: Submit account balance changes resulting from credits, deletions, or payments received. - Updates submitted will appear in all reports within 48 hours after in-house quality control data verification is completed.  Submit changes and updates online and avoid the time delays and expense associated with mailing or having to place a telephone call. 

Online Reporting:  This feature will allow clients to view the collection status of accounts assigned and call results information of a specific account, or the entire portfolio of accounts being handled by ACS. Print payment reports and promise payment reports for cash flow planning. These on-line reports are automatically updated every 4 hours - Print audit reports of your accounts collection cycle status.